Turn Every Customer Voice Into
Revenue Growth
“Heard” is your AI-powered customer feedback analysis tool
“Customers must be Heard.”
How Heard Works
Transform your customer feedback into actionable insights in three simple steps
Install & Configure
Complete the simple settings form to customize your feedback collection
Collect Feedback
Automatically send personalized NPS surveys to your customers
Analyze & Improve
View insights, identify trends, and take action to improve customer satisfaction
Why choose Heard?
Discover the powerful features that make customer feedback management effortless and actionable
Click Survey Delivery
Automatically send personalized NPS surveys to your customers via email
Real-Time Feedback Charts
View customer satisfaction metrics and NPS scores in real-time
NPS Tracking Over Time
Monitor your customer satisfaction trends and improvements
Simple, Transparent Pricing for Heard
Start free, upgrade when you're ready. No hidden fees, cancel anytime.
Free Trial
Starter
Growth
All plans include 24/7 support and a 30-day money-back guarantee
What Our Customers Say About Heard
Join thousands of businesses that trust Heard to transform their customer feedback into actionable insights.
"Heard transformed how we handle customer feedback. The AI insights helped us improve our NPS score by 40% in just 3 months. It's incredibly intuitive and saves us hours of manual analysis."
"The smart theme grouping feature is a game-changer. We can now identify customer pain points instantly and prioritize our roadmap based on real feedback patterns."
"Our customer satisfaction improved dramatically after implementing Heard. The negative feedback alerts help us respond quickly and turn unhappy customers into advocates."
"Heard gives us the customer insights we need to make data-driven decisions. The setup was incredibly simple and the results speak for themselves."
"The automated survey delivery and analytics save us countless hours. We can finally focus on acting on feedback rather than just collecting it."
"Heard's AI-powered insights revealed customer sentiment patterns we never knew existed. It's like having a customer research team in your pocket."
Companies That Trust Heard
Join thousands of successful businesses already using our platform to improve customer satisfaction and drive growth
Your Data is Safe with Heard
We take your privacy and security seriously. Your customer feedback is protected with enterprise-grade security measures.
End-to-end encryption (HTTPS, AES-256)
GDPR & UK Data Protection Act compliant
SOC 2 / ISO 27001-compliant hosting
Export/delete your data anytime
Only collects necessary data (NPS, optional comments, anonymized ID)
Ready to Get Started with Heard?
Join thousands of merchants already using Heard to improve customer satisfaction.